Our ITMC team optimises IT service organisations strategically, technically and in terms of processes through consulting and the implementation of customised solutions. We consider the full breadth of your IT service organisation and help you make the shift to a flexible and cloud-oriented IT service organisation.
IT MANAGEMENT CONSULTING
OUR EXPERTS ASSIST YOUR IT SERVICE AND CLOUD ORGANISATIONS
New Service Management
No „one size fits all“Read more
We take your IT to the next level
Holistic optimisation of IT service organisations
We take your IT to the next level
Strategy and cloud transformation
Business demands on your IT are increasing. adesso advises you on the best IT strategy and IT organisation.
- Strategic IT positioning
- IT’s contribution to business success
- Analysis of IT capabilities (SFIA)
- Sourcing strategy
- Cloud strategy
Governance and organisation
We help you overcome the challenges that arise in the course of organisational development.
- IT organisational development
- Agile target operating model (aTOM)
- Cloud competence centre
- Change management
- Capability model
No „one size fits all“
From classic IT service management to enterprise service management
The introduction of New Service Management (NSM) is revolutionising the way service management is viewed both inside and outside the company. It is about rethinking service management in all areas of the organisation, improving integration and increasing agility at the same time. NSM combines best practices from different areas and helps organisations to efficiently deliver their core competencies in line with their strategic goals.
Enterprise service management
We support the new development or upgrade of your IT service management (ITSM) to enterprise service management (ESM) in your company based on the ITIL4 Good Practice Framework and other methods.
- Process analysis and optimisation (ITIL 4)
- Agile service management
- Cloud service management
- Key performance indicators (SLA, KPI)
- IT assessment and maturity analysis
- ITSM system evaluation
- Due diligence and transition management
- Provider management (SIAM)
- Training and coaching
- ServiceNow consulting and implementation
Sure, cloud is cool. But it’s not always the right answer.
Architecture, technology and applications
We provide comprehensive consulting that spans the analysis and design stages, right through to taking the solution live. We thus act as an interface for bringing your business, software development and IT operations together based on modern IT architecture models – especially for cloud transformation projects.
- Cloud engineering (Azure, AWS)
- Cloud landing zone
- Hybrid architecture models
- Continuous delivery (CI/CD)
- Migrations and transformations
- Rollout management
Others build castles in the air. We build cloud solutions that work.
Security, risk and compliance
adesso specialises in information security and risk management in line with regulatory requirements such as BAIT, VAIT, KAIT and/or ZAIT. Our portfolio includes supplier audits based on ISAE 3402, IT audits of control systems, gap analyses, tool evaluations and maturity assessments as well as implementation according to best practices.
- Design and implementation of ISMS according to ISO/IEC 27001
- Development and review of information security policies and guidelines
- Protection requirements analysis (BSI)
- Information network
- Privacy information management system
- Continuity management
Our experts not only speak tech, they also look at the big picture.
Successful projects – satisfied customers
From process optimization to the implementation of new software solutions and IT assessments – our testimonials provide you with an idea of how we go about our daily work, give you insights into various projects and highlight our technology and consulting expertise. Companies such as AstraZeneca, Fressnapf and Stadtwerke München rely on our trusted expertise.
Do you have any questions?
There is no website or brochure which can replace a personal meeting to talk about your goals and topics. We are looking forward to an appointment on site.