Digital accessibility

Tap into customer potential and improve the user experience

Digital accessibility is a key success factor for modern IT projects

It enables all customers to use your products and services without barriers. This significantly enhances the user experience. In this way, it contributes to people perceiving your products and your brand positively.

The result: a better experience for all users. Increase your reach and comply with legal requirements!

We solve your challenges

Complex requirements? We help companies implement the Accessibility Enhancement Act (BFSG) and assist authorities in complying with the requirements of the Barrier-Free Information Technology Ordinance (BITV) 2.0. We provide your teams with practical advice and support.
Unclear standards? Our experts thoroughly review your services and products. They use recognised standards such as EN 301 549 and follow the Web Content Accessibility Guidelines (WCAG). We then help you improve your offering.
Lacking expertise? With our experts, you get everything from a single source. Whether web, app, software, documents or hardware – we offer you advice and tailor-made solutions for all platforms.

On the back of a shirt it says: Realising feasible concepts together.

Consulting and strategy

We develop tailor-made solutions that fit your goals.

Workshop participants working on laptops. In the background are Post-Its and other materials for practical exercises.

Training & workshops

We make your teams fit for accessibility – practical and individual.

A petite businesswoman smiles as she uses her smartphone while on the move.

Tests & audits

We check your website, apps, software, hardware and documents for accessibility.

A blind woman uses her smartphone to pay at a ticket terminal.

Knowledge and requirements for accessibility

We keep you up to date on digital accessibility.

A blind man sits on a bench outdoors and listens to the voice output of his smartphone.

Accessible apps & software

We develop accessible apps and software – intuitive, accessible and future-proof.

A colleague with Down syndrome explains something to his colleague on the computer.

Accessible websites & portals

We design and improve accessible websites and portals – so that they can be used optimally.

Our references

Who needs accessibility?

Worldwide: 1 in 6 people has a disability
EU: 1 in 4 people has a disability or impairment
Accessibility gives everyone a better user experience

Source: WHO, Eurostat

Accessibility affects everyone – including your customers!

Digital accessibility means that all websites, apps, software, hardware and electronic documents are accessible to everyone. Regardless of physical, motor, cognitive or situational limitations.

Accessibility is relevant in all situations. It is important for people with disabilities. And it has a positive effect on everyone else:

People with temporary limitations: After a sports accident, your arm is in a cast. Pollen counts are causing temporary eye inflammation. A loud festival is temporarily reducing your hearing. Things like this happen to all of us and affect how we perceive and use smartphones and other devices. Accessible offerings continue to provide a good user experience.
People in special usage situations: Are you familiar with this situation? You try to use your smartphone in the sun, but the screen is very reflective? Or you want to watch a product video with sound while you are in a quiet compartment or office? Accessible designs with high contrast and subtitles work even in such situations.
People with different technical requirements: Many people do not have access to the latest hardware or a fast internet connection. Accessible websites and apps that work smoothly on older devices or with slow connections reach a wider target group.

Accessible offerings are flexible, customisable and offer different methods of interaction. This benefits all your users.

What digital accessibility laws apply to public authorities and companies?

Accessibility is not only a competitive advantage, but also a legal requirement. Public websites of federal authorities are subject to accessibility requirements under the Disability Equality Act (BGG).

Since June 2025, companies have been required to ensure digital accessibility for services and products. This is regulated by the Accessibility Enhancement Act (BFSG).

The most important regulations in Germany include:

BITV 2.0: The Accessible Information Technology Ordinance requires public authorities to make their offerings accessible.
BFSG: From 2025, the Accessibility Enhancement Act will require companies to offer barrier-free products and services to consumers.
EN 301 549: This European standard describes the basic requirements for digital accessibility. It contains references to the WCAG.
WCAG: The international guidelines for accessible web content play an important role.

We are familiar with the requirements and support you in implementing them efficiently and sustainably.

Why adesso?

With adesso, you are choosing an experienced team that takes a comprehensive approach to accessibility. We combine modern methods with the knowledge of our certified experts. This enables us to identify technical and usage-related barriers and help you to effectively eliminate them.

Holistic approach: Accessibility is not a one-off task, but an ongoing process. We accompany you step by step on your journey – from analysis to implementation of the measures. To ensure that the results have a long-term effect, we support you in permanently embedding accessibility in your work processes.
Expertise on all platforms: Whether web, app, software, documents or hardware – we offer you everything from a single source.
Practical solutions: We combine technical knowledge with a deep understanding of the needs of your target groups.
Recognised expertise: Certificates from the International Association of Accessibility Professionals (IAAP) confirm our professional competence.

Contact us

Accessibility is a win-win for everyone and a clear competitive advantage for you. We show you how to make your digital offerings accessible – with solutions that suit you.