Public authorities are finding themselves caught between their understanding of themselves as service providers, customer expectations and political agendas. Challenges such as modernising administrative processes, IT consolidations and the introduction of digitalised files have led to far-reaching changes on a federal, state and municipal level. From strict requirements for public authorities to the creative potential offered by new technologies – we will support you in creating customised and agile solutions.
As a strong partner, we will evaluate the opportunities offered by digital transformation together with you and ensure the optimisation of your core business processes and administrative processes with the targeted use of modern IT.
Benefit from our knowledge of this sector and take advantage of the extensive professional, technical and methodological expertise we have gained from a wide range of change projects.
We will support you as you progress towards digital administration – from exploring initial ideas, right through to implementing new processes and technologies.
In the course of the years a broad range of different IT structures has been created when implementing corresponding specialised procedures which maintenance becomes more cost-intensive and complex. Within the IT consolidation needs and opportunities arise to standardise the number of systems and proceeds.
The development of E-Government, measures of digitalisation, demographic personnel policy and budgetary pressure for cost savings are the greatest challenges the public sector faces the next five years. Process models and tools may not put IT or expert knowledge at the heart of consulting firms but "the human success factor" and they have to offer manageable, controllable answers.
As part of digitalisation, the public sector may and has to redefine itself. Technological developments make room for greater opportunities to cooperate both on an inter institutional level and between federation, federal states and municipalities.
Our references from the public authorities sector give you an insight into our work and the various projects we implement to help our customers streamline their business processes and make them more efficient using modern technologies.