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adesso and ServiceNow

Easily digitalise your workflows with the NOW Platform

Our experts are here to help

From strategy to the finished solution

Realize the rapid integration of ServiceNow workflows and use company-wide automation, increase quality & customer experience and reduce costs and risks. Benefit from the experience of our experts - from strategy, technical consulting to the implementation of your ServiceNow solution. Our experts will support you.

  • Development of your ServiceNow strategy and operationalization
  • Specialist process consulting and implementation: ServiceNow from a single source (NOW focus modules: ITSM & ITOM, CSM, FSM, FSO, Retail, Manufacturing, Public, Healthcare & Life Science as well as IRM, SECOPS)
  • Recording your requirements and designing the solutions
  • Implementation of ServiceNow solutions according to the manufacturer's best practices
  • adesso smartshore services (adesso delivery center, IT near/offshore)
  • Operational support after Go Live
  • Support with regular updates
  • Consulting and implementation of product innovations

Project management using a proven process model

The strategic platform for digital workflows

Use the ultimate platform to connect people, functions and systems via digital workflows. Shape the future of your enterprise service management with NOW digital workflows on a central, unified platform. Network and modernise all of your business processes and transform your company.

Get the most out of our partnership with ServiceNow and get every service from a single source – from consultancy to implementation.

service now

The ServiceNow components at a glance

New Service Management with ServiceNow GenAI

Innovative solution for the efficient management of company services

ServiceNow GenAI is an innovative solution that integrates GenAI-based automation into service management. This allows you to optimise your business processes, improve the customer experience and increase productivity.

Find out more about ServiceNow GenAI, its features and how our experts can help you keep your organisation competitive in a fast-paced business world.

Learn more

We take your IT to the next level

Our ITMC team optimises IT service organisations strategically, technically and in terms of processes through consulting and the implementation of customised solutions. We consider the full breadth of your IT service organisation and help you make the shift to a flexible and cloud-oriented IT service organisation.

Learn more about IT Management Consulting at adesso

Do you have any questions?

There is no website or brochure which can replace a personal meeting to talk about your goals and topics. We are looking forward to an appointment on site.


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