Added value through smart products

Connecting people and machines through the IoT – from product idea to digital business model

Why are smart products crucial today?

Smart products enable new business models, continuous customer interaction and data-driven services – far beyond the physical product itself.

Do you know how to turn your product into a digital business model – rather than just a better device?
And do you really know where and how your products are being used by customers?
How do you stay in direct contact with your customers after the product has been delivered?
Are you already generating real added value from your product data – or is the data lying dormant and unused in the cloud?
How do you ensure that your connected products meet increasing requirements, such as those of the Cyber Resilience Act, without jeopardising time-to-market?

Smart Connected Products

Value that goes beyond the product

Smart Connected Products are physical products that become an active part of digital ecosystems through intelligent electronics, sensors and connectivity. They provide data, enable remote access, respond to usage behaviour – and evolve into software-defined products: products that do not reveal their full range of functions straight from the factory, but gradually unlock them via software functions, optimise them via updates, or make them available flexibly as a pay-per-use model.

Smart Connected Products thus open up entirely new service and business models that would not be possible with traditional product sales alone.

Whether it’s mobile cranes that document every job, cleaning machines that trigger their own servicing, or energy storage systems that can be monitored via condition monitoring – the interconnection of people and machines through the IoT is no longer a topic of the future. It is the decisive lever for differentiation, customer loyalty and new sources of revenue. adesso supports you on this journey: from the initial idea right through to ongoing operations.

Whitepaper

IIoT platforms as a central database

Implementing an IIoT platform is a complex undertaking. The wrong platform solution quickly leads to frustration and will not be used. To ensure the successful implementation of an IIoT platform, thorough preparation is essential. This white paper is here to help you with that.

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Our portfolio

  From concept to connected solution: we make products smart and business models scalable  

Our experience and expertise enable us to master the complex challenges involved in developing smart connected products and comprehensive IoT solutions. We are convinced that true innovation must go beyond simply coming up with ideas. That is precisely why our specialists support you not only throughout the entire development process, but also in ensuring the smooth operation of your solutions. Our recipe for success is an interdisciplinary team that takes a pragmatic and solution-oriented approach.

Solution Design / Consulting

The path to a smart product solution does not begin with code, but with the right questions. Together with you, we evaluate the objective, architecture and implementation path – through technology and architecture reviews, business case analysis and the development of your own IoT strategy. In this way, we lay the foundation for solutions that scale.

Embedded Software Engineering

Smart products start at the hardware level. Our embedded teams support you from analysis through prototyping to production-ready embedded software – at all levels, from low-level drivers to the application layer. We also handle the modernisation of existing products, including security and technology upgrades.

Hardware Prototyping

Before an idea goes into production, it needs to become tangible. We support you with hardware prototyping – from sensor and connectivity selection through to architectural design and a fully functional proof of concept. This allows you to reduce development risk before making larger investments.

IoT Platform (Smart Product Platform)

A powerful IoT platform is at the heart of every scalable smart connected product solution. With the com2m Smart Product Platform, we offer a proven foundation that bundles comprehensive services for connected products and integrates

IoT-App

The user interface determines the perceived value of your connected product. We develop intuitive, high-performance apps and web front-ends that bring product data to life – and build long-term customer loyalty to your product.

Implementation of your specific business logic

Every product, every industry, every business model has its own rules. We develop the cloud backend and the associated business logic tailored to your specific requirements – from the data pipeline and alerting mechanisms to the integration of AI and predictive maintenance.

Integration into digital service ecosystems

A smart product only realises its full potential when it is seamlessly embedded in your existing IT landscape. We integrate IoT solutions into CRM, ERP and service portal systems – creating end-to-end digital service ecosystems that strengthen sales, support and customer loyalty.

IoT Security / CRA / Regulatory Framework

Connected products are vulnerable – and with the Cyber Resilience Act (CRA), EU-wide regulation for cybersecurity in products with digital elements will come into force as a binding requirement from 2027. We support you in CRA-compliant product development: from gap analysis and security-by-design in the development process to the establishment of vulnerability management processes and reporting chains. This turns compliance into a competitive advantage – not a hindrance.

Success Stories

Developing new services based on IoT data

Creating new solutions for service processes, improving product knowledge and simultaneously generating new added value for customers: Together with us, Böcker is developing a solution that, in addition to live monitoring, offers a wide range of services for both end customers and Böcker itself.
Intelligent backend for e-mobility solutions

As a newly launched start-up, ev-pay faced a real challenge: from finding investors to building the business – where the company structure is based on the systems and tools used, rather than the other way round – to the go-live of the ev-pay hub, the whole process was to take just one year.
Central customer portal and IoT platform

Unifying digital customer experiences and making efficient use of IoT data – KOSTAL tackled these challenges together with adesso and implemented not just one, but two interlinked digitalisation projects.

Selected references

Do you have any questions?

There is no website or broschure which can replace a personal meeting to talk about your goals and topics. We are looking forward to an appointment on site.

Competence Center Lead
Dr, Olaf Neugebauer

mi-sales@adesso.de

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