The adesso subsidiary and e-commerce and CMS specialist ARITHNEA GmbH is merging with adesso SE. The integration measure will allow IT service provider adesso to strengthen its offerings in the field of customer experience and provide customers with improved service from a single source.
Sophie, the chatbot of the energy provider eprimo, is a hit with customers. Its growing popularity is the product of cutting-edge chatbot technology. The solution behind the technology is delivered by the IT service provider adesso, which is supporting eprimo in providing the digital online service.
In light of the developments in recent weeks on account of the coronavirus pandemic, BITKOM has called on business, society and politics in Germany to take a new stance on digitalisation and chart a new course. The latest BITKOM position paper, entitled “Digitalisierung erfordert Haltung” (Taking a stance on digitalisation), is intended as a wake-up call. Today, it is more important than ever to actively promote the digital transformation in Germany for once and for all.
adesso Group is expanding its customer and client experience management portfolio by taking over the business operations of the digital agency .dotkomm GmbH. The creative team for online customer experience, made up of 35 employees at the locations in Cologne and Vienna, will now provide its expertise and solution capabilities under the name adesso experience GmbH.
The IT service provider adesso will open a new branch office in Potsdam-Babelsberg on 1 July. The branch will be adesso SE’s second office in the Berlin area. The new location will benefit from the proximity to the scientific community in Potsdam’s Babelsberg district, which acts as a hub for creative and innovative industries such as media and film. To this end, adesso has formed close ties with the neighbouring XU Exponential University, Germany’s first institute of higher education for digitalisation. The school is set to launch the joint study programme adesso School of Coding and Software Engineering in the upcoming winter semester.
IT service provider adesso and fintech company CREALOGIX are now offering banks a complete package for portal solutions in digital banking. By joining forces, the two partners are underlining their successful collaboration in major banking projects. The benefit of this alliance is that banks receive consulting services and proven products from a single source – from specialists who are well versed in the needs and challenges of the banking industry.
German consumers believe that artificial intelligence (AI) will improve their lives by opening the door to new opportunities and services. They also see the advantages of AI applications and algorithms when it comes to fighting the coronavirus, according to a recent study by the IT service provider adesso. Despite this fundamentally optimistic attitude, however, many are hesitant to use AI-based services such as chatbots.
Times are tough for trainees. The coronavirus has led to a reduction in training opportunities throughout the economy. Companies with reduced working hours are not creating new jobs – particularly for apprentices. That is not the case at adesso. The IT service provider has just filled 20 positions for trainees and students on cooperative degree courses for the training year from summer 2020. A further ten roles for trainee IT specialists and students on cooperative degree courses in IT have yet to be filled, increasing trainee ratio at the company to a new high.
Today LOTTO Thüringen launched its new modern internet presence. The website for Thüringen’s state lottery was again designed and implemented by IT service provider adesso. Following the development of its online presence in 2012, the relaunch is the second major portal design contract the company has awarded to the lottery solutions experts at adesso.
The extensive disruption caused by the digital transformation is currently accelerating at an unprecedented rate. Over the coming months, everything is set to change, transform and be redefined: communication, customer relationships, business processes, supply structures, value chains and, especially, the working world. We were already preparing for new job profiles, careers and professions – such as big data scientists or SEO managers – at some point in the future, with 2030 often named as a likely year. When the economy restarts (hopefully soon), it will be IT experts who are in demand. The post-coronavirus economy will be digital.