The IT Service Management solution provides scalable workflows for managing IT services and providing them to your users. Increase your employees’ productivity, solve problems quickly and effectively and improve user satisfaction. Thanks to the platform’s in-built artificial intelligence (AI), technological changes can be made more quickly, and recommended actions for incoming tickets or requests can be displayed. You can also use functions such as chatbot technologies to spread self-service and automations throughout your company. Access to IT Service Management (ITSM) is also available to your employees or users via mobile devices or web portal interfaces.
