adesso AG explains the measuring methods that companies can use to manage the customer experience successfully and efficiently for their customers.
The IT service provider adesso has developed a chatbot platform for Mercedes-Benz drivers. Known as Ask Mercedes, the innovation provides intelligent content about vehicles. The service is scheduled to be available in German from summer 2018.
Helaba Landesbank Hessen-Thüringen is now offering its major customers in the real-estate and corporate sectors modern 360° information portals, which provide them with a complete overview of their existing business relationships. The IT service provider adesso was commissioned with the development of the systems, and implemented the project as a general contractor together with the portal developer Crealogix.
IT service provider adesso AG has once again been recognised as the best employer in Germany’s ITC industry in the “Great Place to Work©” competition (Category: “Over 1,000 employees”). The awards in the sector-specific competition were presented last night in Munich. adesso also took fourth place in the 501 to 2,000 employee category of the cross-industry, Germany-wide company ranking, in which around 740 companies of all sizes and across all industries participated.
The research firm, Celent, has given the in|sure PSLife administration sys-tem for life insurers the international ‘XCelent Technology Award 2017‘. This is the second time since 2013 that the software solution from adesso insurance solutions has received this distinction.
The IT service provider adesso is taking lottery expert Miriam Lindhorst (42) on board. The experienced manager was the CEO of the international Novomatic Lottery Solutions group and was most recently in charge of running the Catalan state lottery.
Yesterday evening, the Health Executives Day 2018 organised by adesso and its insurance subsidiary adesso insurance solutions presented its first innovation prize for the German health insurance sector: the Health Insurance Innovation Prize 2018 for innovative product and service solutions in the fields of statutory and private health insurance went to the companies ottonova and Central.
The adesso Group company adesso insurance solutions GmbH is finalising a complete takeover of FABIS Sales Solutions GmbH & Co. KG from Bamberg and in so doing is expanding its own product portfolio to include standard modules for sales management and commission settlement. The purchase agreement was signed in Dortmund. The agreed purchase price for the company, which has been in the commission settlement business for around 30 years, was EUR 1.5 million in cash. The payment will be made from the liquid assets of adesso insurance solutions GmbH. FABIS will be fully merged into adesso insurance solutions GmbH in the near future. The former managing partner of FABIS will now be responsible for continuing product management in the sector at adesso insurance solutions and developing it further within the adesso Group.
inQventures, the start-up incubator for IT service provider adesso, is inviting start-ups to the second pitch event. The “Start-up Boostival” will take place on 19 April 2018 in Munich and will award the start-up with the best business idea. Interested businesses from the German-speaking world have until 6 April to apply for a spot.
adesso AG explains how companies can successfully combine customer experience management (CEM) and customer relationship management (CRM) to bridge the gap between traditional and online sales.