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Innovation Boost for LOTTO Mecklenburg-Vorpommern: adesso Introduces Standard Tablets to Lottery Outlets

As part of a Europe-wide tender, LOTTO Mecklenburg-Vorpommern is modernising all the terminals at its retail outlets across the federal state. In doing so, the state lottery company is the first in Germany to implement a comprehensive switch to standard components – a step that no one in the industry has taken in this form before. The tender was part of the ‘GETI – Get Innovation’ digitalisation project

LOTTO Mecklenburg-Vorpommern has awarded the contract to IT service provider adesso. In future, adesso will equip the retail outlets with standard consumer tablets instead of the previous specialised devices, which were manufactured specifically for lottery operations. In addition, adesso is responsible for the implementation, maintenance and further development of the software. For adesso, the project represents a further step towards bringing innovation to the lottery market with the ‘adesso lottery tablet’. For LOTTO Mecklenburg-Vorpommern, it is also the flagship project of its digitalisation strategy.

LOTTO Mecklenburg-Vorpommern awarded the contract in September 2026. It is set to run for ten years and has a total value in the mid-single-digit millions of euros. The first terminals are due to be field-tested in early 2028, with the full roll-out across all retail outlets in the federal state scheduled for summer/autumn 2028.

From Specialised Device to Consumer Tablet

At the heart of the solution is the ‘adesso lottery tablet’: a management and operating environment based on off-the-shelf consumer tablets from Samsung, equipped with a Neural Processing Unit (NPU) for AI-supported functions. adesso presented the solution at the World Lottery Summit in Paris in 2024. With the project in Mecklenburg-Vorpommern, adesso is now deploying the solution on a large scale. For device management, adesso relies on the Samsung Knox suite rather than proprietary custom software. Among other things, this tried-and-tested software solution simplifies the installation of regular updates.

Compared with the previous custom-built devices, the new tablets are also smaller and lighter, making day-to-day operations at the points of sale more convenient.

Added Value for Customers and Operations

Going beyond simply replacing the terminals, LOTTO Mecklenburg-Vorpommern will also introduce digital service stations for its customers based on the ‘adesso lottery tablet’. In future, these will enable customers to learn about the latest products, prepare tickets and add them to a virtual shopping basket. Customers will also be able to complete forms and applications entirely digitally, without any disruption in the process or the need to resort to older, print-based solutions.

“The around 490 lottery outlets in the state are a key part of LOTTO Mecklenburg-Western Vorpommern. At the same time, our customers’ expectations regarding how they play are changing. As part of the largest digitalisation project in the history of the state lottery company, we are working with adesso to introduce a new, modern and customer-friendly generation of tablets, which will ensure the long-term viability of our in-store services and integrate them effectively with digital offerings,” says Elisabeth Aßmann, Managing Director of LOTTO Mecklenburg-Vorpommern. “Through this project, we are consistently and sustainably developing our existing processes and systems, creating tangible added value through new digital solutions. With this terminal solution, we are able to make processes simpler, more intuitive, faster and more transparent for both our customers and our staff.”

Elisabeth Aßmann is Managing Director of LOTTO Mecklenburg-Vorpommern. (Source: LOTTO Mecklenburg-Vorpommern / Photographer: Susie Knoll)

Dr Heiko Geue, Minister for Finance and Digitalisation for the State of Mecklenburg-Vorpommern, emphasises: “With GETI, LOTTO Mecklenburg-Vorpommern is launching the largest digitalisation project in its history. This sends a strong signal regarding the future viability of our state-owned enterprise. More than 70 per cent of bets are still placed today at the approximately 490 retail outlets. That is why it is not a question of replacing tried-and-tested methods with digital ones, but rather of combining the two in a meaningful way. Good digitalisation also means improving what works well – with simple, secure and customer-friendly solutions. That is precisely what GETI is all about. The new generation of terminals brings digital possibilities to where customers experience LOTTO today: at local retail outlets. That is digitalisation that really connects with people.”

From left to right: Elisabeth Aßmann (Managing Director of LOTTO Mecklenburg-Vorpommern), Dr Heiko Geue (Minister for Finance and Digitalisation of the State of Mecklenburg-Vorpommern), Andreas Prenneis (Member of the Executive Board of adesso SE) (Source: LOTTO Mecklenburg-Vorpommern)

“With the new tablets, we are establishing an infrastructure for LOTTO Mecklenburg-Vorpommern that will enable the company to roll out innovations and services much more quickly than would have been possible with traditional specialised devices,” says Andreas Prenneis, member of the Executive Board of adesso SE. “Furthermore, this provides a basis on which we can continue to develop the platform together. For an industry that has traditionally operated with long investment cycles, this is a flagship project that sends a strong signal to other state lottery companies.”

Andreas Prenneis is a member of the Executive Board of adesso SE. (Source: adesso)

At the World Lottery Summit in Sydney in November 2026, adesso will present the project to an international audience of industry experts.

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