The world has changed – and the retail sector is constantly moving with the times. Competition is everywhere to be found. Retailers compete for time, compete to offer the widest assortment of products, compete to deliver the most personalised and unique experience and compete to supply customers. Nothing works without digitalisation, certainly not in the commerce space. Marketing and sales strategists are now asking the following question: How can we offer unique experiences every time and do this better than the competition? At the same time, IT managers are eager to find out what the best tools and infrastructure are to deliver such an experience.
Digital Commerce
A forward-looking approach to retail
Change is a constant – the market is where the true challenge lies
Digital Commerce Study 2023
Quo Vadis Digital Commerce: What do consumers need and how should companies act now?
Our latest digital commerce study shows trends, uncovers valuable differences between the perceptions of customers and companies and offers you concrete recommendations for optimising the customer experience. In doing so, it looks at the retail and financial services industries with a clear distinction.
Digital commerce is an issue that concerns all industries
Across all sectors and industries, the digitally controlled, cross-channel buying and selling of goods and services is an important topic within the business world. Whether you’re talking about B2B or B2C, customers are looking for products and services. They do not think in terms of channels, which is why it is all the more important for sellers to create a positive customer experience during the purchasing process and beyond. It’s all about having the right strategy and the right technologies.
Team up with us to create the perfect digital shopping experience!
To be profitable in digital business over the long term, all processes must be geared towards the needs of your customers. As well as providing professional and industry-specific advice on your digital commerce strategy, our adesso experts also supply the right platforms to meet your company’s unique requirements – for both B2C and B2B commerce. Put your trust in adesso’s many years of experience and full range of expertise we draw on to meet your exact requirements.
>> As a strong European digital commerce partner, adesso demonstrates what customer-centric concepts and technology platforms help you develop your business effectively and profitably. That is omnichannel commerce for your business!
Torsten Wegener, Member of the Executive Board, adesso SE
A selection of our testimonials
Learn more about our projects and get an inside look into how we work. Our customers include bofrost* and CHRIST seit 1863.
An overview of our other core services
adesso blogs about the topic of commerce
From unified commerce to composable commerce - from digital commerce to e-commerce: In our blog articles we take a close look at the entire spectrum of commerce.
Top-level performance as part of the partner network
As an expert in digital business, adesso combines technological expertise with specialist industry knowledge. Our work is based on pronounced customer orientation. We work together with a large number of renowned partners to meet this commitment each and every day.
Do you have any questions?
Would you like to learn more about digital commerce, do you have any questions about our services, or would you like to know what options you have to provide your customers with a unique shopping experience? Then get in touch with us.