Microsoft Managed Services

As centralised business software, Microsoft Dynamics 365 is a powerful solution. The big challenge remains: it must work seamlessly with other business systems and industry-specific IT. Establishing and maintaining compatibility is often time-consuming and costly, especially when specific business requirements need to be implemented that go beyond the standard functions. Regular updates from Microsoft can affect interoperability with other applications and customisations. With powerful managed services, companies can react flexibly.

To ensure that Microsoft 365 runs smoothly, adjustments are often necessary in day-to-day business: for consistent compatibility, a stable cloud infrastructure, changed access rights and new security, compliance and data protection guidelines. This often requires specific development work. Managing user accounts, roles and permissions can also be complex, especially in large organisations. Ongoing training is necessary to ensure that all employees use the features of M365 efficiently. Without knowledge transfer, valuable features may go unused. A comprehensive service concept covers all these requirements.

Although the Power Platform was designed as a low-code platform for innovation and transformation, building large-scale applications can be challenging. Complex use cases require advanced programming skills, for example, when integrating data sources outside the Microsoft ecosystem. APIs and connectors must then be customised to ensure seamless integration. Furthermore, the quality of the input data is crucial for the functionality and accuracy of the applications. Benefit from a single point of contact that integrates all specialists for your requirements as part of managed services. And that brings not only technology but also industry expertise.

To use D365 ERP effectively, companies need to adapt both their existing IT infrastructure and the new ERP solution so that specific business requirements can be met and the central business software runs stably and is future-proof. If standardised interfaces are missing, experienced developers take over this task. Upgrades and updates are necessary to ensure that the ERP system grows and scales with the company. And data quality is paramount: only high-quality data in the ERP system leads to accurate analyses and meaningful reports.

Customised solutions are a valuable strategy for companies with specific requirements. However, they also entail certain operational tasks, some of which are specialised: continuous maintenance, regular updates, adaptations to growing needs and data volumes. And above all, the interfaces to standard products and centralised company software must be regularly checked and adapted, as these are constantly evolving. Only permanent adaptation in individual development ensures the continuous operation of the integrated IT landscape. Support that is always available takes the pressure off the teams in the companies and creates space for the core business.

Power BI enables the integration of numerous data sources. Managing these connections can be complex, especially in dynamic or highly fragmented data landscapes. Problems arise when data sources change or become unavailable. Collaboration with other Microsoft services such as Excel, SharePoint, Teams and Dynamics 365 must also be monitored to ensure optimal data synchronisation. This is the only way to ensure that reports are created quickly and accurately and that dashboards run reliably. An experienced managed service provider will ensure that roles and permissions for user groups are correct and used correctly, and that custom features and extensions are managed securely.