adesso’s run of success in generative AI (GenAI) continues unabated. Last year, the IT service provider achieved its ambitious targets ahead of time, and that momentum has continued into 2025: after the third quarter alone, adesso more than doubled its GenAI revenue for the entire previous year. By that point, the company had completed more than 100 projects for more than 50 customers. A key driver of this development is significantly increased demand for production-ready AI solutions that can be integrated quickly, securely and seamlessly into existing business processes. Demand is particularly strong in the banking, retail and public administration sectors.

GKL Gemeinsame Klassenlotterie der Länder (A.ö.R.) is taking the next major step in its digital transformation. The company has awarded the contract for its new lottery system to IT service provider adesso. In a Europe-wide tender process, adesso won out over international competitors with its comprehensive package of solutions.

Afida GmbH is strengthening its management team: On 1 January 2026, Alexander Kaisler will take over the position of Chief Operating Officer (COO) at the subsidiary of IT service provider adesso. Kaisler will be responsible for the further development and operation of the Afida SaaS platform for life insurers, as well as the implementation of complex migrations to the platform. The platform primarily serves the run-off business of existing life insurance contracts, but is also used in other sectors such as composite insurance.

Three years after the launch of ChatGPT, Generative AI (GenAI) has arrived at companies. Despite this, GenAI has yet to play more than a limited role in their core business processes. This was revealed by a survey conducted on ChatGPT’s birthday by IT service provider adesso. According to the survey, 89 percent of the nearly 500 managers who took part use generative AI in their companies, but only 37 percent also use the technology in their central business processes. The majority of applications remain in the support areas such as communication, marketing, or administration. This means that companies are not fully exploiting the potential of GenAI.