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adesso launches “Agentic Enterprise Fabrics” initiative: AI agents as a success factor for the companies of the future

IT service provider adesso is leveraging its AI expertise by working with Salesforce to help pave the way for companies to become Agentic Enterprises. adesso is establishing its new Agentic Enterprise competence unit, which supports companies in implementing Salesforce AI agents profitably and enabling efficient collaboration between employees and AI agents. The focus is on intelligently connecting existing IT architectures with innovative technologies, utilizing existing company data, leveraging the power of modern LLMs, and providing a deep understanding of business processes and change management.

adesso is contributing comprehensive expertise from various domains: from backend systems such as SAP, data platforms such as Snowflake, Google, or AWS, to integration solutions such as MuleSoft or Informatica, as well as the areas of data governance, security, and customer experience management. It is through this networking that the technical and organizational foundations are created on which autonomous AI agents can generate measurable added value for companies.

Focus on the DACH market and key industries

The new unit is aimed at customers in Germany, Austria, and Switzerland (DACH market). Initially, the focus will be on the manufacturing, financial services, and life sciences industries. Customers will benefit in all areas: the technological portfolios of the Salesforce platform — with Agentforce and Data360 at their core — will be combined with adesso's broad technology and integration expertise and in-depth industry knowledge.

With Agentic Enterprise Labs, adesso will help develop strategies for the economically successful use of AI agents, which can then be implemented. From the outset, adesso ensures seamless integration into existing IT landscapes from a wide range of manufacturers. It is only through the cross system integration of company data and processes that AI agents can unleash their full value in companies.

adesso and Salesforce presented their ‘Agentic Enterprise Fabrics’ initiative at the Agentforce World Tour in Düsseldorf. (Source: adesso SE).

adesso and Salesforce presented their ‘Agentic Enterprise Fabrics’ initiative at the Agentforce World Tour in Düsseldorf. (Source: adesso SE).

Roadshow 2026: Exchange and best practices

adesso and Salesforce are planning a roadshow in the Agentic Enterprise Labs at various locations in 2026. Interested companies are invited to exchange ideas with experts from Salesforce and adesso as well as other companies and discuss best practices and use cases.

With the Agentic Enterprise Readiness Framework, adesso provides companies with a practice-oriented methodology to prepare them for the use of Agentforce in terms of technology, organization, and processes, and to support them during implementation. In addition to the development of specific use cases, the approach also covers the topics of data integration and availability, the establishment of company-wide governance, and change management. This ensures the sustainable implementation of AI agents in the company. The goal: an individual, secure, and scalable setup that is precisely tailored to the framework conditions of the respective company and brings real economic benefits.

Alexander Wallner, EVP & CEO EMEA Central at Salesforce, says: “With adesso, we are working with a partner who understands the DACH market, its industries, and the technological challenges of our customers. The combination of deep industry knowledge, comprehensive data and AI expertise, and the ability to think beyond system boundaries makes adesso a great pioneer for the next generation of intelligent business solutions.”

“This collaboration between Salesforce and adesso opens up completely new opportunities for companies to leverage the potential of autonomous AI agents in a targeted manner,“ says Benedikt Bonnmann, member of the Executive Board at adesso SE. ”We are creating the conditions to implement innovations faster, design processes more intelligently, and ensure sustainable business success. With Agentic AI, we are paving the way for our customers into a future-proof, connected business world."

Benedikt Bonnmann is a member of the Executive Board of adesso SE and an expert in data & analytics and AI. (Source: adesso SE)

Benedikt Bonnmann is a member of the Executive Board of adesso SE and an expert in data & analytics and AI. (Source: adesso SE)


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