Press Releases

Dortmund |

adesso Pools AI Expertise for Even Greater Impact in Artificial Intelligence

The IT service provider adesso is continuing its transformation into an AI company. In order to meet market demand, adesso is consolidating its data and AI expertise into the Data and AI Business Line with immediate effect. The former Data and Analytics division supports customers throughout the entire AI transformation, from initial assessment to production solution in the core business. Around 350 experts are developing GenAI and agentic AI solutions as well as data and AI platforms that integrate seamlessly into existing system landscapes.

By restructuring this division, adesso is making it clear that artificial intelligence is no longer just one component of its portfolio, but rather the unifying principle for data, intelligence and automation. At the heart of the Data and AI Business Line is a clear understanding of AI: it isn’t an add-on – it’s the foundation of adesso’s activities. Data and AI combines data strategy, data engineering, analytics and BI with machine learning, generative AI and agentic systems – complemented by process mining and automation using RPA, no-code and low-code solutions.

The agentic enterprise is the central focus here: it refers to a company in which AI not only analyses but also acts independently. Data moves from analysis to action – from AI assistants that support employees in their day-to-day work, through data-driven decisions in specialist departments, to agents that autonomously orchestrate entire process chains.

Data and AI focuses on key topics that are currently developing into strategic priorities in many companies. Customers receive bespoke support, depending on the maturity level of the company. The service portfolio ranges from the development and operation of fully GenAI-based assistants and agentic solutions that are embedded in existing IT and data landscapes, to AI applications in data and analytics landscapes in the SAP environment, and the assessment of AI maturity on the journey to becoming an agentic enterprise, which provides a foundation for the structural development and entry into first use cases.

This focus is a continuation of the Data and AI Business Line’s previous focus and underlines its excellent technology know-how. adesso works as a vendor-neutral IT service provider with all relevant technology partners to find the best solution for customers in each project. The range of services is complemented by further developments based on agentic AI, such as adSCAILE, the framework for agentic software development, as well as the adesso AI Hub, an AI governance platform for companies with sovereignty requirements.

“adesso is the partner for AI – and that is precisely what our Data and AI Business Line reflects,” says Christian Mertens, Data and AI Business Line Lead at adesso. “For us, AI is not an add-on or a single tool in the stack; it is the foundation on which we work at adesso. Renaming our Business Line clearly conveys to the outside world what has developed within our teams and projects over the years: we combine data expertise and AI expertise in one unit and guide our customers through their entire AI transformation.”


Christian Mertens is Business Line Lead for Data and AI at adesso. (Source: adesso)


Press service

Materials for media reports

With our press service, we provide you with various materials that complement our corporate news or serve as background information.

To the press service


Do you have any questions?

Do you have any questions about our press service or a specific request? Please contact us.