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The history of software development is marked by upheavals that have repeatedly redefined the relationship between humans and machines. Each of these stages has shaped not only the technology itself, but also the way we interact with it, design it, and integrate it into our everyday lives. Looking back at this development, a clear line can be seen: from “desktop first” to “mobile first” and possibly to an era in which intelligent agents take center stage.

The desktop era dominated from the 1980s to the 2000s. Applications were closely linked to specific operating systems. Those who worked with Word or Photoshop, for example, operated in a clearly defined universe full of menus, toolbars, and dialog boxes. Then, in 2006, the first iPhone came onto the market and changed everything. Since the 2010s, the motto “mobile first” has become established in people's minds and designs. In the meantime, traditional desktop applications such as Word and Photoshop have also become established on mobile devices.

But what are the consequences of this development? What does it mean for the way we design software when dialogical interactions and proactive agents determine what happens, rather than clicks and input masks? Will designers and developers in the future no longer be designing for a humanoid user base, but for a new form of collaboration between humans and machines?

These questions form the starting point for further consideration. They show that we are at the beginning of a perhaps even greater shift than the transition from desktop to mobile.

The age of AI agents – technological foundations and status quo

Artificial intelligence is by no means a new phenomenon in the software world. Decades ago, there were already programs that were described as “intelligent.” Comparing this status quo with previous paradigms, a certain continuity can be seen. But this transition is not yet complete. Many agents are limited in their autonomy and require human supervision. However, the pace of development is rapid, and there are many indications that in the future, agents will no longer be merely additional functions, but rather the cornerstones of entire applications. This brings the question of their influence on development, UX, and UI even more to the fore.

The influence on software development

The introduction of AI agents is changing software development as fundamentally as the spread of the internet did. While the mobile-first approach primarily revolutionized the design of interfaces, the AI agent-first approach forces us to rethink the entire architecture, processes, and even the roles in the development team.

You could also put it this way: in the world of AI agent-first, we no longer just develop software, we create partners. We have to empower these partners, but at the same time keep them in check. They should provide support, but not take away control. They should be efficient without becoming uncontrollable. It is precisely this balance that is the real art of future software development.


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Impact on UX

Hardly any other area is as strongly influenced by the shift toward AI agents as user experience. While earlier paradigms focused primarily on how people use software, today the focus is increasingly on collaboration with an agent.

The user experience is thus shifting from optimizing click paths to designing partnerships. In this new world, agents must appear empathetic without being human and act confidently without appearing overbearing. The challenge for design is to strike this balance in such a way that people feel supported without having decisions taken out of their hands.

Impact on UI

In the visual design of software, the user interface has always been the shop window through which users looked into the world of applications. Without buttons, menus, and icons, the spread of computers would have been virtually impossible. But with the rise of AI agents, this shop window is facing a profound transformation.

This makes it clear that the user interface is not disappearing, but transforming. It is losing its role as the main operating surface, but is gaining importance as a transparency and trust interface. Precisely because agents do many things invisibly, we need visible elements that we can control. In a world that increasingly relies on invisible processes, it is precisely this visible interface that becomes the decisive factor for acceptance.

Mobile-first versus AI agent-first – a paradigm shift

For many years, the guiding principle of “mobile first” was considered irrefutable in software development. Anyone developing an application thought first of the smartphone. This upheaval can confidently be described as a paradigm shift. The move from operating system-dependent applications to the web or from the web to mobile apps was not a simple adjustment, but a complete reevaluation.

Now, the leap from mobile-first to AI agent-first will usher in a new era. Companies that adapt to this early on will not only develop better products, but also find a language that corresponds to the new reality. Companies that cling to the old way of thinking risk becoming invisible in a world of agents.

Future scenarios – from hybrid models to fully autonomous systems

Looking at developments over the past decades, a recurring pattern emerges: new paradigms do not immediately replace the old ones, but initially overlap with them and coexist for a while. This change should not be understood as a revolution that overturns everything overnight, but as an evolution that proceeds in layers. However, it is irreversible.

Once agents are established and have proven their usefulness, there will be no turning back. That is precisely why it is crucial to start thinking about how to shape this future now – not only from a technical point of view, but also from an ethical, social, and political perspective. Because the question is not whether AI Agent First will come, but in what form we will experience it.

Risks and challenges

As compelling as the vision of “AI agent first” may sound, it is not without its downsides. In the past, every technological breakthrough has brought not only progress but also new dangers.

All these aspects make it clear that the risks are not a marginal issue that can be addressed at some point in the future. They are the litmus test for the acceptance and long-term success of AI agent first. If we do not take these challenges seriously, the technology is in danger of failing – not because it does not work technically, but because it is rejected by society.

Conversely, this is precisely where the opportunity lies: those who create transparency, guarantee security, reduce bias, and take data protection seriously can build the trust that is necessary for agents to become a natural part of our everyday lives.

Conclusion

The history of software development has always been a history of paradigm shifts. Each technological era has produced its own principles: the desktop era turned computers into everyday tools, the web gave us access to global information and markets, and mobile-first brought software into our pockets. But AI agent-first is more than just a new paradigm in software development. It is a social negotiation process about how we want to live with intelligent systems. That is precisely what makes this era so exciting: it forces us to rethink and redesign our technology, our relationship to technology, and ultimately ourselves.


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Picture Manfred Specht

Author Manfred Specht

Manfred Specht is Senior Software Engineer at adesso.



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