Should we use a chatbot in our customer service? Or would it be better to develop a voice solution integrated into a smart speaker that customers can order? Maybe we could impress our customers with thoroughly customised, automatically generated content instead? Companies can use AI technologies in a variety of different application scenarios. Selecting the right approach and the right use case is crucial to the success of AI projects, yet those involved still lack the experience to be able to accurately evaluate individual application scenarios and technological potential. The danger is that decision-makers aren’t focussing on the right AI topics.
You should make the most of AI, not just do the first thing that comes to mind
A workshop that discovers the AI potential in your processes
How things used to be
Then AI came along
Workshops in what is known as the Interaction Room (IR) are the key to developing use cases for AI. The Interaction Room is a project method developed at the University of Duisburg-Essen that helps participants visualise links and identify risks, cost drivers and value drivers in projects.
We establish use cases tailored to your company and your goals together with our IR and AI experts. The IR adapts to your current situation, regardless of whether you want to optimise existing business processes, expand your business model or exploit new business potential. Thanks to our tried and tested workshop concept, it only takes us two days to guide you through the process, from initial brainstorming, to analysing existing data sources and designing and prioritising use cases. At the end of the two days, you’ll know what your company should focus on as it pursues AI.
The situation today
Once the workshop is over, the participants will have an understanding of the doors that AI opens – from understanding its potential to integrating AI applications into existing process and IT structures.
The Interaction Room helps us to identify AI potential, stay on top of complex AI projects and focus on the important things. Rarely has it been so easy to commit specialist departments and IT to one goal.
Sven Langhoff, Teamleader Data Science, adesso SE
For which companies is the approach suitable?
Any company searching for AI use cases
For which decision makers is the approach interesting?
Anyone involved in AI projects, especially sales, marketing, customer service and IT
Do you have any questions?
Artificial intelligence is not a replacement for human discussion
Are you wondering what possibilities AI can open up in your company? Would you like to learn more about its applications and the technology? We cannot give you a pack full of stock responses, but we can share with you our specialist knowledge, our curiosity about your company and our passion for technology.
We would be delighted to talk to you.