Digitisation of public administration

Innovative technologies for modern, networked administration

Shaping digitalisation – rethinking administrative work

Digital transformation opens up completely new areas of activity for public administration. Processes can be made more efficient, citizen services can be made more user-friendly, and cooperation between authorities can be improved. However, the path to digital administration requires not only the right technology, but also the right expertise.

adesso supports you with tailor-made services, future-oriented solutions and a clear strategy on your way to a sustainable, service-oriented and sovereign administration.

Initiative D21 e. V. has published the initial figures from its MONITOR study.

One key finding: one in three people in Germany consider digital-only public administration to be a matter of course. This underscores the importance of a consistent digital focus in the public sector.

adesso is supporting D21 with the study. The results offer valuable guidance to decision-makers at all levels. In particular, the newly established Federal Ministry for Digitalisation and State Reform can use the data as a basis for setting priorities and driving forward the digital transformation.

As an experienced IT service provider, we are the ideal partner to successfully implement the expectations formulated in the study. Together, we can drive forward digitalisation in public administration and create sustainable solutions.

Our solutions for tomorrow's digital administration

  • Shaping change together

    Public administration is facing profound change: digitalisation, social upheaval and demographic shifts are calling for new ways of working and cooperating. Traditional organisational structures are increasingly reaching their limits. What is needed are flexible, cross-functional processes and a new self-image in the areas of leadership, communication and collaboration.

    To actively and successfully shape this change, we offer comprehensive support in change management. We help public authorities make change processes understandable, get employees on board and establish new digital ways of working for the long term. Whether you are introducing digital tools, setting up new working models or developing a modern knowledge culture, our experienced experts are on hand to advise and support you.

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  • Framework conditions for modern working

    The world of work is changing – and that includes the public sector. Flexible working hours, location-independent working, digital collaboration and new expectations of leadership and teamwork are a challenge for public administrations – but they also offer great opportunities. To ensure that public services remain capable of acting in the future, modern concepts, appropriate technologies and a culture of co-creation are required.

    adesso supports public authorities in creating the right conditions for modern working. Together with you, we assess how well your organisation is prepared for digital collaboration, identify key areas for action and support you in developing a modern working culture. In specially designed workshops and interactive formats – such as our Remote Interaction Room – you can test and develop new forms of hybrid collaboration in a practical setting.

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  • Safe, reliable and future-proof

    Many executives see cloud technology as a decisive factor in digital transformation, including in the public sector. At the same time, the shortage of skilled workers is a major hurdle. There is a lack of qualified cloud specialists and experience in dealing with complex technology stacks and implementing cloud strategies. In public authorities, data protection, information security and compliance with legal and regulatory requirements are particularly high priorities.

    adesso supports public authorities and institutions with tried-and-tested frameworks, methods and cloud solutions that are tailored to the specific requirements of the public sector. Our services ensure that security and data protection aspects are taken into account holistically right from the start – from the initial analysis to operation. Our experienced cloud experts help you to design your digital infrastructure in a secure, legally compliant and future-proof manner.

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  • Rethinking administration

    Technological developments, changing citizen needs and social change are challenging public administrations to continuously develop their structures, processes and services. Individual measures are not enough to remain innovative and efficient in the long term – a clear strategy, a modern mindset and the courage to break new ground are required.

    adesso supports you in establishing effective innovation management. In the first step, we analyse your IT and process landscape and develop a digital target vision for your organisation. Using proven methods, we identify areas for action and challenges and find implementable solutions. In our trend lab, we evaluate innovations such as AI, cloud, green IT and automation solutions and adapt them to your needs. We support you as an end-to-end partner with dedicated teams.

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  • Efficient, citizen-oriented, sustainable

    Expectations of modern, digital administrative services are rising – and with them the need for intelligent, resource-efficient solutions. Artificial intelligence (AI) offers public administrations the opportunity to optimise processes, reduce the workload of employees and provide citizens with better services – reliably, transparently and in compliance with legal requirements.

    adesso supports you in harnessing the potential of AI for your administration. Our experts bring experience from successful projects in the public sector to the table. We focus on your requirements, framework conditions and the real challenges of everyday administrative work. AI can help save time, reduce errors and free up capacity for important tasks. This gives you more time for what matters: serving people.

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  • Sustainable digitisation of administrative work

    The E-Government Act (EGovG) requires administrations at all levels to offer their services in a citizen-friendly, efficient and digital manner. For the federal government, states and municipalities, this means modernising processes, introducing digital files and making administrative services available electronically throughout. But e-government is more than just technology:

    it requires a deep understanding of existing processes, a clear implementation roadmap and suitable solutions.

    adesso supports you in implementing the legal requirements in a practical and sustainable manner. Together with you, we analyse existing business processes, identify potential for optimisation and support you in introducing digital workflows and electronic file management that are tailored to your administrative reality and your goals.

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From project to impact

Concepts and technologies that advance administration

IT transformation for public administration

– secure, efficient and future-oriented

Modern IT is the backbone of efficient and citizen-centric administration. adesso supports you in making your IT infrastructure future-proof, digitising processes and meeting increasing security and compliance requirements. Together, we create the basis for digital administration that is already thinking about tomorrow.

Thanks to our holistic approach, we combine technical innovation with pragmatic solutions that make everyday administrative tasks noticeably easier and improve the quality of digital services for citizens.

Learn more and start your IT transformation

Do you have any questions?

No website or brochure can replace a personal discussion about your goals and topics. We look forward to meeting you at your premises.