The current customer communication at banks, healthcare and insurance companies has little or nothing to do with the customer experience. There is enormous potential here waiting to be tapped and exploited, because enormous increases in conversion, commitment and sales impulses are just a simple decision away for you.
PBM is the platform for personalisation and emotionalisation from one central business engine for all channels and formats. This fully GDPR-compliant Software as a Service (SaaS) platform personalises all media formats from a single source. The use of machine learning, neuromarketing and persona-mapping personalises and digitalises the customer experience at every stage of the customer journey.
adesso is a partner of PBM. Get to know our partner PBM and be amazed at how a personalised customer experience impacts your KPIs and as your sales figures increase, your customers see real added-value and will stay with you in the long term.