The current customer communication at banks, healthcare and insurance companies has little or nothing to do with the customer experience. There is enormous potential here waiting to be tapped and exploited, because enormous increases in conversion, commitment and sales impulses are just a simple decision away for you.
PBM is the platform for personalisation and emotionalisation from one central business engine for all channels and formats. This fully GDPR-compliant Software as a Service (SaaS) platform personalises all media formats from a single source. The use of machine learning, neuromarketing and persona-mapping personalises and digitalises the customer experience at every stage of the customer journey.
adesso is a partner of PBM. Get to know our partner PBM and be amazed at how a personalised customer experience impacts your KPIs and as your sales figures increase, your customers see real added-value and will stay with you in the long term.
The PBM campaign platform allows the fast and flexible rollout of campaigns with personalised customer contact:
Secure and convenient – this is how companies today communicate with the smartest solution for the GDPR-compliant exchange of data, files and messages, which meets even the highest requirements for the protection of secrets.
TrustITBox design principles:
Customer contact through digital means is more important today than ever. Be it video consultation or the data-protection-compliant digital exchange of information – actively address the customer and make them aware that you are there for them now. This is the most important factor.
With our partners, PBM Personal Business Machine AG and .dotkomm GmbH, we have put together a modular digital sales fit package for insurers, brokers and agents. In just 48 hours we are ready to collaborate on a project!
PBM supports the personalised customer experience with sophisticated solutions and brings an increase in conversion, greater commitment and a better brand image, improves the workflow in your company and is visibly profitable due to quick successes. Join us and our partners here in the 21st century! Modern and personalised customer communication personifies every customer and makes them more than just a dataset.