Brick-and-mortar retail is undergoing one of the most significant transformations since supermarkets and discount stores emerged. Our white paper outlines two pioneering concepts for future retail spaces: 'Store as Hub' and 'Store as Entertainment'. These concepts offer practical solutions to the challenges that the retail industry is facing as a result of AI, automation, labour shortages and new consumer expectations.
These two concepts demonstrate how retail spaces are evolving from simple sales outlets into hybrid platforms for logistics, social interactions, and brand experiences, supported by modern technologies and data intelligence, as well as new job roles.