25% more time for patients: Impossible? Not with AURA!

Documentation solution for creating doctor's letters

Challenge

adesso has launched AURA (AI-based support for reports and doctor's letters), a platform-independent documentation solution that supports doctors in documenting and creating doctor's letters, in collaboration with a large chain of medical care centres. Artificial intelligence is used to directly ease the daily workload of doctors and practice staff.

The challenge for most hospitals and medical care centres is that documentation is still very paper-intensive. This ranges from analogue referral forms and paper-based patient files to documentation of findings. As a result, doctors from a wide range of specialities spend up to 40% of their working time on documentation and follow-up work after patient consultations. This is valuable time that could otherwise be spent with patients.


Solution and use cases

This is where adesso comes in with its AURA solution and a wide range of established cooperation partners. From the digitisation of all documents and the connection of all systems to AI-generated doctor's letters, they offer an end-to-end digitisation solution from a single source.

This means that all documentation solutions, from digital medical histories to automatically generated documents (e.g. doctor's letters or applications for follow-up treatment), can be generated automatically. The significantly improved human-machine communication is made possible by various components and, in every case, leads directly to structured data that can also be processed by other applications (such as decision support systems) in the future. The individual components of the all-in-one solution are:

  • Interface to PVS/KIS
  • Doctor-patient consultation documentation via ‘ambient listening’
  • GenAI for creating doctor's letters or findings
  • Medical interpretation of laboratory values and patient histories
  • Coding suggestions for billing
  • Processing of previous findings, upstream diagnostics
  • Automatic, patient-specific creation of rehabilitation applications and other forms, progress of measures


All individual components for the digital solution from a single source

Using a so-called ‘ambient listening’ solution, doctor/patient consultations are transcribed live, interpreted for medical relevance and stored in a structured manner. Previous findings are scanned immediately in a machine-readable format. In addition to the structured data, data from the PVS, HIS or laboratory can also be used for information gathering.

‘The development of AURA to cover the entire value chain of medical documentation is a successful example of how digital applications can sustainably relieve the burden on medical care. We are significantly simplifying the everyday work of our doctors,’ says the medical director of the MVZ chain, where the pilot project was launched, describing his impression.

"Artificial intelligence offers many opportunities, but it can by no means replace the medical care provided by doctors and nurses. The launch of the new AI language model in our company impressively underscores the great innovative potential of digital medicine, which can provide long-term support for patients and medical staff," added the medical director after the successful launch of the software.


Human in the loop: up to 70% reduction in workload for the attending physician

All documentation is reviewed, adjusted if necessary, and approved by physicians. This ensures that the documentation and reports generated by the AI are always of high quality and accurate and complete in terms of content. However, this step is significantly less time-consuming than performing the entire documentation or report generation process yourself. With AURA, around 70% of manual documentation work can be eliminated – valuable time that doctors can invest in working with patients.


Comprehensive and individualised presentation of the course of the disease

The platform solution, which is currently under development, will be made available to general practitioners and hospitals step by step.

"Since the AI model is trained on real but anonymised patient cases and its development is linked to high quality assurance standards, AURA is very accurate and thus represents an important added value for the documentation of consultations and the creation of doctor's letters. The respective course of the patients' illnesses is mapped comprehensively and at the same time individualised and linked to clinical knowledge,‘ says Dr Kurt Petzuch, Senior Business Development Manager at adesso SE.

’What is exciting about AURA is the underlying technology. Diagnoses and laboratory values are put into context and then discussed in final documentation. This technology gives us the opportunity to implement a wide variety of functions in AURA, such as the creation of reports, referral forms and applications, which offer real added value for our patients and the colleagues treating them,‘ adds Dr Kurt Petzuch. ’A major advantage for our customers is that AURA can cover the entire process digitisation chain. From the digitisation of physical paper documents to the connection to the PVS, all modules can be integrated. This gives our customers a virtually ‘plug and play’ solution, in which we take care of the entire technical and content implementation together with the doctors. It goes without saying that patient data is processed in compliance with all data protection regulations and the highest security standards."

The software is based on common industry standards such as FHIR, LDT and HL7, can be used for most PVS, LIS and HIS systems, and complies with standards such as ISO 27001, C5 certification and GDPR.

Result

  • Significantly reduced turnaround times for creating doctor's letters
  • Relief of medical staff from routine tasks
  • Full review option for the generated doctor's letter for modification and approval by the attending physician
  • Multilingualism opens up new patient groups
  • Immediate reduction in the backlog of findings and directly billable findings reports
  • Easy operation of the software for doctors in everyday practice and no media breaks

Do you have any questions?

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