Business models and customer needs are changing - change your company with them.
Whether it’s to test digital products and services or tap into new customer segments, regions or sectors – developing partner networks in order to make investments is as much a part of digital transformation as omnichannel strategies. The establishment of new business models gives rise to all these effects and necessitates a reorientation of processes and systems.
Conventional CRM and billing systems are quickly exhausted when digital products and services are created. They often do not have the range of functions needed to satisfy the growing demand for omnichannel customer loyalty. Another cornerstone of digitalisation is that digital products and services are monetised in a future-oriented way.
Designing digital transformation in a future-orientated way
What companies need to do is adopt an all-encompassing approach in order to communicate consistently with their customers across all channels and functional activities, and market their products and services accordingly. With Hybris Billing, adesso and SAP offer you a solution portfolio that you can use to design your digital transformation in a future-orientated and profitable way.
From online store to billing solution – adesso is your professional partner for all matters related to complex billing issues.