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Industries

01.12.2021 By Georg Benhöfer, Lars Zimmermann and Stephen Lorenzen

The new energy service provider role – an opportunity for more competition in metering?

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In addition to many other changes, the implementation of MaKo 2022 (Market Communication 2022) has also resulted in the introduction of a new market role: from 1 April 2022, the energy service provider (Energieserviceanbieter, ESA) will expand the range of roles in market communication. In our blog post, we reveal the potential to stimulate competition in metering and thus have a decisive influence on the entire energy sector.

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Inside adesso

30.11.2021 By Magdalena Stern

Introduction to the relevance of AI ethics

Picture Magdalena Stern

AI will have a significant impact on the future. It is important here to also take a look at the ethical aspects of artificial intelligence. In my blog post, I will explain exactly what issues AI ethics deals with and what different measures can be taken to create an ethically correct AI application.

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Methodology

We like to use apps a lot, and since the beginning of the pandemic we have been using them even more. There is a huge number of apps to choose from. Given this excessive number of apps, how can you make the right people aware of the right app? In my blog post, I provide an overview of app usage and demand and explain how to place the right app in the right place at the right time.

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Software Development

Applications often contain resources that should only be available to certain users. Management users, for example, administer the information of their employees, whereas sales users administer the information of their customers. This requires closed areas, access to which is controlled by permissions. In this blog post, I would like to show you how to manage these access permissions in Keycloak and how to assign them to groups of users.

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Industries

18.11.2021 By Juan Carlos Peñafiel Suárez

The increasing importance of LIMS

Picture Juan Carlos Peñafiel Suárez

LIMS stands for Laboratory Information Management System. It is a software program that is used in a number of different industries. In my blog post, I will explain why using an LIMS is often a necessity, what advantages it offers, what you need to consider and which LIMS providers are out there.

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Digital Experience

Marketing automation is a buzzword. It’s intended to help digitalise various aspects of sales and, at the same time, professionalise marketing content. But what are the triggers for this type of change in thinking? How complex is it to access marketing automation and what benefits can it offer? In this blog post, I provide clarity on the topic and offer a possible starting point.

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Industries

16.11.2021 By Ann-Kathrin Bendig and Jan Jungnitsch

A life coach as a holistic approach to personalised customer contact

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The core task of insurance sales is to generate new customers and to ensure existing customers remain loyal to the company in the long term by providing ongoing consultancy and managing their needs. The key to success is to individualise each customer to the greatest extent possible through deliberate actions and recommendations. In our blog article, we show how this can be achieved and why insurers need to be proactive.

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Inside adesso

It’s critical to have all the information about a complex cloud infrastructure’s multitude of components in view at all times. In order to be able to offer our customers in the cloud environment a professional solution for monitoring and alerting, we’ve decided to partner with Datadog. I explain what this is all about in my blog post.

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Industries

BiPRO e.V. sees itself as the insurance industry’s institute for standardisation. Having been successfully implemented standards in the technical world of BiPRO RClassic, these standards have been used productively in the market for various processes and data exchange for quite some time. In this blog post, I explain how the BiPRO is taking a step forward with RNext, and not just in terms of technology.

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