Our in|FOCUS solutions allow you to keep an eye on your customers. From the collection point, to the Internet, to mobile or self service usage, they let you know who you’re dealing with. Make personalised offers for your customers and simultaneously guarantee protection for players.
in|FOCUS 360 forms the core of direct customer management. From online customers, to customer cards, to subscriptions, it provides you with a 360-degree perspective on everything that goes on with your customers. For example, it lets you handle game limits across channels and implement them as an important component of responsible gaming. The system reliably prevents multiple registrations. A centralised customer database is also essential for sales and marketing, as it can be used to plan targeted campaigns.
in|FOCUS Instant is a centralised tool for virtual instant lotteries. Whether it is used to manage physical tickets for partial jackpots or purely optimised for tickets purchased via smartphones or the Internet, in|FOCUS Instant is the most efficient solution to ensure a quick, fun playing experience.
Quick game, big challenge: Bingo poses a pretty large challenge for the technology behind the customer interface. Drawings made in one-minute intervals, large numbers of customers, lightning-fast announcements of winners – the backend system needs to be pretty well constructed to handle all that. in|FOCUS Bingo was designed with all of this in mind. Swisslos, the Swiss lottery company, uses it to guarantee success.
Most class and social lotteries are based on a comparably simple game system, but involve complex sales processes. in|FOCUS Class is the perfect solution for last-digital lottery sales, management and execution. The Danish Cancer Society relies entirely on this solution – to great success.
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