Artificial intelligence influences the business of banks at all levels
Intelligent automation in banking
The current market is more challenging than ever for banks – from low interest rates and digitalisation to extensive regulatory requirements. The use of intelligent automation solutions is a key factor in dealing with these issues. Artificial intelligence (AI) can help reduce the number of repetitive, manual tasks, analyse large databases and employ pattern recognition as well as provide assistance during the consulting process.
Our solutions along your value chain
Where today you might rely on your gut feeling or do the task by hand instead of using data, intelligent technologies allow you to leverage potential throughout your value chain.
From product development, marketing and sales and transaction processing to risk management and controlling as well as customer management, we demonstrate real-life scenarios for the use of intelligent automation based on AI:
- Product development - Automation of product information
- Marketing - Chatbots and personalised address
- Sales - Next best offer/next best action
- Risk management and control - Financial transaction monitoring and fraud detection
- Customer management - Detection and prevention of customer churn
- Transaction processing - Text extraction
- Financial transactions - rethinking existing verification systems
- AI - NBO - Using AI to predict customer behaviour
Our approach: Data as a basis
The aim of AI-based applications is to recognise correlations in data or to automatically classify large amounts of data. Compared to classic IT solutions, the development of these applications requires a different project approach as well as special expertise on the part of those involved.
Taking these differences into account when setting up and implementing projects is crucial for your success.
If you would like to learn more about how we approach such projects, please contact us. We will show you how the procedure can look like for a project in your house and which methods are used in practice.
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In our tech blog we take you on an exciting journey through the adesso world. Among other things, we report on technologies, methods, topics that move the banking industry or our own experiences.
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