adesso SE and ADITO Software GmbH, a leading provider of modern customer relationship management (CRM) solutions, have announced their collaboration. As a digitalisation partner, adesso advises and supports companies with the introduction of innovative IT services. Its partnership with ADITO means that adesso customers can access the ADITO xRM CRM platform with immediate effect. As a result, the IT service provider is making a powerful addition to its portfolio, which will enable it to deliver customised CRM solutions for its customers’ individual requirements.

Borussia Dortmund (BVB) is one of the most well-known and popular football clubs at an international level. Surveys in 2023 showed that alone in Germany, around 14 million people said they were very interested in BVB. Interest in BVB is growing from year to year, and this is reflected in the number of members, which now stands at over 200,000. The club is committed to meeting the high demand for information by its fans and members, as well as its sponsors and partners, while also offering services that meet the highest technical standards. That is why together with adesso, its long-standing partner in the field of digitalisation, the Bundesliga club has completely overhauled its website, BVB.de, which was relaunched in June 2024.

IT service provider adesso will be providing lighting manufacturer ERCO with a new customer relationship management (CRM) system in the coming months. ERCO, a leading international manufacturer of architectural lighting, will be equipped with the high-performance new SAP Sales Cloud Version 2. This will replace the on-premises SAP solution previously used at ERCO and link sales more closely with marketing as part of its company-wide digitalisation strategy. The aim is to increase the efficiency and transparency of sales processes and optimise collaboration across divisions. The project was launched in April and is due to be implemented by the end of 2024.

The age of artificial intelligence (AI) has long since dawned, but it is by no means a sure-fire success. The AI revolution is actually the logical result of developments that follow a clear-cut course. The IT service provider adesso has identified the decisive factors.