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adesso Blog

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Industries

In this blog post, I want to show you the ways a CRM system can support a reinsurer (assignee). You will also learn how this type of system helps to maintain an overview in new policy underwriting and during the policy renewal phase with the primary insurer (assignor).

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Inside adesso

Having a central data management combined with seamless and automated customer processes is the ideal scenario. But that’s not always the case, because it requires having core customer data insights and collaboration between marketing strategists and sales professionals who are on exactly the same page. In this blog post, I’ll show you how the Flint Group managed to implement a marketing automation solution quickly and successfully.

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Methodology

28.01.2021 By Eva-Maria Kynast

UX design for projects without a UX designer

Picture Eva-Maria Kynast

Not every project has a UX designer. The requirements engineer is often asked to perform a kind of dual role – ‘they can do that little bit of UX as well, no problem’. I’d like to use this post to expand your UX horizons a little to help you understand the basics and possibly highlight a few important points to consider when designing software solutions.

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Inside adesso

‘Will a software project be completed on time?’ or ‘What costs will be incurred?’ - there are many situations in which estimates are made. However, regardless of the type of estimate, my conclusion will remain the same: I believe we should not make decisions in software projects based on estimates. There are better alternatives.

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Inside adesso

The security of IT services is always changing Continuously developing an information security management system (ISMS) based on existing standards and tailored adjustments can lead to the information being used securely in the long term. That’s why in this blog post, I explain what’s behind each of the standards in the ISO 2700x series and put them to the test.

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AI

The area of surveillance, or in other words, the monitoring of processes for regulatory and compliance reasons, is enormously important for banks. Banks already use automated systems for these sorts of checks, but they don’t offer a one hundred per cent detection rate. In this blog post, I explain how artificial intelligence methods can be used to solve this problem.

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Software Development

19.01.2021 By Tobias Deininger

Data protection in software development

Picture Tobias Deininger

Does the issue of data protection always give you a headache? Us developers are confronted with huge challenges time and again, especially when we’re only made aware of the requirements for the software we have to develop late on in the development phase. In the first part of my ‘Data protection in software development’ series, I would like to introduce you to the principle of privacy by design.

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Methodology

14.01.2021 By René Schönfelder

Agility needs diversity

Picture René Schönfelder

Diversity plays a crucial role in meeting complex and ever-changing challenges. In my blog post, I use a simplified model to explain what this means and how agile practices help a diverse team solve complex problems.

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Methodology

In my blog post, I’d like to introduce you to an incredibly versatile method for recording, analysing and documenting processes. The brown paper method is shaped by interactive collaboration, especially on site. I would like to share my experiences with you to demonstrate how the method can be adapted during a pandemic and still be applied on site.

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