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Industries

2021 was a turbulent year. This year’s almost over, yet there’s still much to be discussed alongside the omnipresent topic of the Covid-19 pandemic, including the topic of smart meter rollouts. So before we enter into the new year, we’re taking a look at what lies behind us and outlining which positive resolutions are worth making for metering point operators in 2022.

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Industries

13.12.2021 By Tim Strohschneider

Optimising financial transactions

Picture Tim Strohschneider

Regulatory requirements, changing customer expectations and increasing complexity pose new challenges for existing financial transaction systems. Using approaches based on artificial intelligence (AI) can optimise this significantly.

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Industries

09.12.2021 By Lars Zimmermann , Georg Benhöfer and Stephen Lorenzen

Changes to electronic messages as part of the MaKo 2022 – key information moving forward

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The German Federal Network Agency published adjustments to the MaKo 2022 on 1 October 2021 (part 1) and 15 October 2021 (part two). These changes cover three areas in particular: EDIFACT data formats, XML data exchange and decision tree diagrams. We explain what this means in detail in our blog post.

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Industries

07.12.2021 By Sabine Fischer and Sebastian Ritzkat

Expanding our comfort zone through prevention

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There are enormous differences in the procedures for processing claims related to property and liability and those for granting health insurance benefits. What both areas have in common, however, is that prevention is always better than payouts. In this blog post, we show what prevention looks like in the context of both health insurance and composite insurance.

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Industries

01.12.2021 By Georg Benhöfer, Lars Zimmermann and Stephen Lorenzen

The new energy service provider role – an opportunity for more competition in metering?

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In addition to many other changes, the implementation of MaKo 2022 (Market Communication 2022) has also resulted in the introduction of a new market role: from 1 April 2022, the energy service provider (Energieserviceanbieter, ESA) will expand the range of roles in market communication. In our blog post, we reveal the potential to stimulate competition in metering and thus have a decisive influence on the entire energy sector.

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Industries

18.11.2021 By Juan Carlos Peñafiel Suárez

The increasing importance of LIMS

Picture Juan Carlos Peñafiel Suárez

LIMS stands for Laboratory Information Management System. It is a software program that is used in a number of different industries. In my blog post, I will explain why using an LIMS is often a necessity, what advantages it offers, what you need to consider and which LIMS providers are out there.

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Industries

16.11.2021 By Ann-Kathrin Bendig and Jan Jungnitsch

A life coach as a holistic approach to personalised customer contact

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The core task of insurance sales is to generate new customers and to ensure existing customers remain loyal to the company in the long term by providing ongoing consultancy and managing their needs. The key to success is to individualise each customer to the greatest extent possible through deliberate actions and recommendations. In our blog article, we show how this can be achieved and why insurers need to be proactive.

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Industries

BiPRO e.V. sees itself as the insurance industry’s institute for standardisation. Having been successfully implemented standards in the technical world of BiPRO RClassic, these standards have been used productively in the market for various processes and data exchange for quite some time. In this blog post, I explain how the BiPRO is taking a step forward with RNext, and not just in terms of technology.

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Industries

The increase in the share of renewable energies in electricity production makes new power plant deployment planning necessary in Germany. However, as the energy system has not yet been adapted to meet these requirements, the Redispatch 2.0 mechanism is being introduced. In our blog post, we explain what it is all about and why exactly redispatches are necessary.

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