Companies with an efficient IT structure record greater customer loyalty, higher engagement and more frequent recommendations - and grow faster than their competitors.
IT and business decision-makers are therefore facing a new reality: transformation is no longer an option - it is a strategic foundation. Companies that want to be future-proof must act now. Not at some point. Companies with high-performance IT are 1.8 times more likely to grow faster than their market competitors.
In its latest study, the analyst firm Forrester surveyed over 1,250 business and IT decision-makers worldwide - with a clear result: