IT-Modernisation & Automation

In the age of Amazon and Google, insurance customers expect more and more flexibility and speed in their interaction with their insurer. Customer portals and insurance comparators with immediate contract conclusion are gaining in importance. Examples include taking out international travel health insurance when boarding a plane, taking out sports insurance before a diving holiday or spontaneously adding another driver to a fully comprehensive car insurance policy. However, insurers' current IT systems are often unable to map these changes.

Our experts support companies in the insurance industry in their digital transformation. The result is efficient, (partially) automated processes and customer-centric solutions that meet the needs of customers in the best possible way.

Strategy, expertise and technology must be coordinated for holistic digitalisation. Modern technologies offer insurers new solutions for transforming outdated systems and processes and making them fit for the future.

Transformation and automation are ongoing processes in the insurance industry. For these to be successful, they need to be well prepared and accompanied.

adesso has been supporting companies in the insurance industry for many years as a strong partner for IT projects and modernisation plans. We contribute our IT competence and industry expertise in all areas of the company. We take responsibility for your success and involve other partners and specialists as required.

We will guide you safely to your goal: We address the various forms of modernisation and the decisions to be made, for example: make-or-buy, big-bang or step-by-step and on-cloud or on-premise. Based on this, we work with you to develop your roadmap with all the necessary steps.

As part of our project support and project management, we coordinate project control, change management, organisational adjustments, employee training, the implementation of transformations and automations, and the provision of information to customers and partner companies. You will have an overview of the current status at all times.

Are you wondering how you can reduce the complexity of your modernisation project? Do you want to analyse your systems and consider which transformation path makes sense? In a kick-off workshop with those responsible from management, IT and specialist departments, we take an initial look at the current status and work together to develop your company's goals for the project. We also work with your experts and ours to analyse your systems or system landscape and develop a well-founded roadmap for the transformation of selected systems or the entire environment in a further workshop.

Benefit from our many years of experience from a wide range of transformation projects that adesso has supported and driven forward in the insurance industry. We support you in developing and implementing a future-proof vision for your planned changes. Take the first step towards holistic, customer-centric digitalisation now.

We would be happy to clarify where the journey can lead in an initial consultation.