Pen and notebook on a desk

adesso Blog

559
Industries

The increase in the share of renewable energies in electricity production makes new power plant deployment planning necessary in Germany. However, as the energy system has not yet been adapted to meet these requirements, the Redispatch 2.0 mechanism is being introduced. In our blog post, we explain what it is all about and why exactly redispatches are necessary.

Read more
Industries

Generation Alpha describes all children born between 2010 and 2025. This will be the first generation to grow up completely in the 21st century and live in a world that is increasingly volatile. In my blog post, I reveal the customer requirements that have already started to emerge from this as well as the opportunities that Generation Alpha can offer insurers.

Read more
Digital Experience

26.10.2021 By Heike Heger

CX study 2021 - Part 4: Social Commerce

Picture Heike Heger

After analysing the study results on the topics of customer experience, personalised marketing and offline meets online in the past weeks, we now turn to the area of social commerce. Some exciting findings have emerged for companies.

Read more
Digital Experience

Our blog series presents results from the current adesso study ‘What online shoppers want and companies offer’. We asked online customers about their customer satisfaction in e-commerce and representatives of companies about what they do in terms of customer experience. We compared the results, and there were several areas where the responses from the two sides diverged. In this blog post we introduce the topic ‘offline meets online’.

Read more
Digital Experience

Our blog series presents results from the current adesso study ‘What online shoppers want and companies offer’. In it we asked 1,000 online shoppers what makes for a good customer experience and polled hundreds of companies to find out what they do to ensure online customers have a pleasant shopping experience. Comparing the results produced some interesting insights and revealed gaps in the responses from the two groups. This article will focus on personalised marketing, marketing automation and account-based marketing.

Read more
Industries

The reinsurance business is extremely complex because of the many different types of processes and actors involved. As a result, there have been barriers to digitalisation at many companies due to the risks that come with complexity. However, potential opportunities are missed because of this. Dennis Hensch outlines what steps reinsurers can take to prepare for the digital transformation and how they can minimise risks.

Read more
Software Development

I was asked by a group of colleagues to pentest a portal to check that it is secure. As luck would have it, the test revealed only a small number of security vulnerabilities. There was one that really stood out, however. I’ll explain what it was and what took place after the vulnerability was discovered in my blog post.

Read more
Industries

Pensions are important for every employee. They have the right to request from their employer that part of their future earnings – up to four per cent of the contribution ceiling for the statutory pension fund – are paid into their company pension scheme through the conversion of earnings into pension contributions (deferred compensation). This is an important measure to protect workers from old-age poverty. But everything has now changed due to COVID-19. To reflect the new reality, the 2022 contribution ceiling is set to be reduced under the draft bill from the German Federal Ministry of Labour and Social Affairs (Bundesministerium für Arbeit und Soziales, BMAS). How and to what extent are company pension schemes affected by this change? What challenges does this pose for companies, employees, insurance companies and pension providers? And how can these be overcome? You can find answers to these questions in the following blog post.

Read more
Digital Experience

The new blog series presents results of the current adesso study "What online shoppers want and companies offer": Parallel to the 1,000 end consumers, we also asked 373 companies what they do in marketing and sales to ensure that online shoppers like to shop. The result was an exciting comparison that revealed a number of gaps. The blog series kicks off with the topic of customer experience.

Read more

Save this page. Remove this page.