IT managers often have to set aside significant resources so that they are able to maintain service level agreements. At the same time, they are finding it increasingly difficult to recruit the right employees who are suitably qualified.
Do you want to make sure that your company’s system and application landscape runs seamlessly? Then take action well in advance – because consistently outsourcing these tasks will provide you with even greater room for manoeuvre.
Alongside responsibility for system infrastructure, adesso can take over support and maintenance as well as the further development of your software solutions.
Be it an issue caused by software or hardware, by master or movement data or by interfaces – adesso provides you with the right single point of contact for efficient troubleshooting.
We put together a hand-picked team with a skills profile that is a perfect match for your requirements. Our experts are available 24/7 if needed, in keeping with guaranteed and individually agreed service level agreements – from 1st to 3rd level. Building on the foundation of many years of experience, we have developed best practices for taking over and managing complex projects – even if we are taking over and continuing to maintain your company’s existing customised software, these best practices ensure that processes run smoothly.
The specialists at adesso as a service GmbH support you with the necessary technological expertise – from consulting, to development, right through to long-term operation.
Every application is different and the requirements for the required service tend to be very specific. Our many years of experience in a great variety of customer situations as well as a wide range of technologies enable us to supply you with tailormade application management services.