adesso Blog

If a customer also wants their business to be present and successful on the Android and iOS mobile platforms, there is often no alternative to using a mobile app.

More than ever, companies need to take the networked customer seriously and cultivate the relationship with them accordingly on all channels. Those who do not follow suit will be seen in a negative light and lose market share. This makes the customer the pivotal point across all industries. In my blog post, I explain why disruptive technologies such as chatbots are the driving force here.

New technologies are emerging in the banking and financial services industry as a result of ever-changing customer expectations. Rapid sociological changes and advances in technologies are pushing financial institutions to become transparent and abandon conventional ways of doing business in banking and finance. With transaction processes being layered for privacy and safety reasons, customers are offered a large amount of customization in terms of products and services.

Low-code is a paradigm in modern software development. It pursues the vision of making the development of applications accessible to people with zero or little engineering background – known as ‘citizen developers’. This is intended to make more efficient use of developer resources, which are generally scarce, primarily using working time for the implementation of functionality instead of technical foundations. Collaboration between company departments for software development also becomes much closer, and teams are able to work together more effectively to generate benefits for customers and users.

We know that fast-moving IT trends often make for confusing buzzword bingo in the corporate world. In this blog post, I would like to explain to you why artificial intelligence (AI) being the latest trend does not really replace past trends such as IoT, but in fact supports them and why our current trends are actually already about a century old.

Companies increase productivity in application development by using low-code platforms. Low-code is a visual development approach that allows users with varying levels of experience to create web and mobile applications using a graphical user interface. Non-technical developers (‘citizen developers’) are saved from having to write the code, while complicated infrastructure and installation tasks are abstracted for professional developers. Together, developers can create, evolve and publish applications in a fraction of the time it would otherwise take using traditional development methods.

When it comes to the topic of artificial intelligence (AI), large portions of the population remain sceptical and various worst-case scenarios are widespread. In my blog post, I will dispel these preconceptions and show how AI is already being used successfully today.