When outsourcing IT services to external providers, many companies’ IT departments face the challenge of how to manage these providers efficiently. This applies increasingly to cloud service providers (CSPs) as well. In order to generate the maximum added value from the relationship with the provider, minimise risks and prevent frictional losses, it is recommended that you set up a professional IT provider management system and continuously upgrade it.
We gear our in-house seminars and personalised consulting services to your company’s position and role within the provider management process. Our individual two-day seminars can be combined and aim to prepare you well in advance for the future challenges that await you.
Our modular seminar programme covers the following main topics:
- Basics of IT provider management
- Advanced provider management
- Agile provider management
- Cloud provider management
- Switching providers
- Multi-provider management
- SIAM (service integration and management)
We combine extensive experience in the systematic organisation and upgrading of IT operations and provider management units with industry expertise.
