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22.04.2022 By Dimitrios Archontakakis
Cloud computing has become an essential part of the IT strategy for the majority of companies in Germany. Software as a Service (SaaS) and cloud-based infrastructure services in particular are the preferred means for meeting the challenges of digitalisation. In my blog post, I’ll describe the transition from the cloud to ‘real’ Software as a Service and show you its benefits.
29.03.2022 By Florian Petermann, Andreas Honert and Stefan Hilmer
Sometimes people, organisations or companies that have gone through a long agile transition fall back into old habits. In our blog post, we will first define the term ‘agile regression’, identify the causes and triggers that can set off agile regression and then outline the signs that point to regression being imminent.
18.02.2022 By Barbara Häuser
In the first part of my blog post, I used a persona to derive the requirements of Generation Alpha for insurance providers. In this blog post, I will explain what the next generation of insurance customers values and how insurance providers can prepare for these demands and needs.
15.02.2022 By Sandra Weis
Companies employ staff in different roles, which means they have different areas of responsibility. These employees often possess above-average specialist knowledge in a subject area or special skills. But this knowledge is often – consciously or unconsciously – not shared. This creates an environment in which the conditions do not promote the growth of knowledge and prevent it from being used in a targeted way to advance the company and to offer real added value to (potential) customers. How can a company promote knowledge sharing through a community of practice and benefit (potential) customers and interested parties? I will explain how in this blog post using the example of the community of practice for the topic of company pension schemes.
11.02.2022 By Barbara Häuser
In my previous blog posts in this series, I described what the persona of a new customer might look like in five to ten years. In the most recent post, I then used this persona to derive the requirements of Generation Alpha for insurance providers. In this blog post, I will focus on the customer journey and explain why insurance providers should engage with Generation Alpha and the potential it holds.
08.02.2022 By Robert Völkner
Once a software development project has been completed, one of the major signs that it was successful is if the end product meets the customer’s expectations. For this to happen, what the customer wants has to be communicated to the project team, which then needs to implement everything on a technical level. This is where vision videos can help. I will explain exactly what these are in my blog post.
02.02.2022 By Oliver Berscheidt
Insurance providers are no strangers to investing in IT, with more and more being spent every year. This is a good thing since the lack of urgency when it comes to digitalisation in recent years is now beginning to come back to haunt companies. Processes are being actively rebuilt, modernised and the application landscape is even being completely renewed in some cases. This applies first and foremost to insurance sales application processes, which I would like to introduce to you in this blog post.
25.01.2022 By Steffen Spliethoff
There is still very little data sharing going on in today’s insurance industry. Obstacles to this include strict and often unclear regulations, reluctance to share data or the difficulty involved in calculating the value of data in advance. Gaia-X offers insurance providers enormous potential. I will explain what that potential is in my blog post.
20.01.2022 By Ferhat Yildiz and Allan Linke
At the beginning of the global pandemic, the switch to mobile working was another wake-up call for many companies to invest more in digitalisation. A complete integration of all company processes into a few central systems often requires very high investments and can rarely be realised in a short amount of time. One possible solution to this situation is robotic process automation (or RPA). We explain what this is all about in our blog post.