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Methodology

10.08.2021 By Nicole Prohaska

Microsoft cloud: an image update

Picture Nicole Prohaska

Lots of people still have reservations when it comes to transitioning to the cloud, especially when the conversation turns to the issue of data security. Complete transparency is an important promise that Microsoft makes to its customers, which is a crucial milestone in the right direction towards building a meaningful position of trust. In my blog post, I would like to give you an overview of the current efforts that Microsoft is making with regard to its cloud.

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Methodology

In the context of cloud strategies, terms such as cloud native, multi-cloud and cloud agnostic are often used. In my blog post, I classify these terms and show the consequences for companies.

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Methodology

Field service management is presently evolving in many industries: Companies from the manufacturing, logistics and medical technology sectors, but also from the fleet rental and real estate industries, commission us to implement field service management projects. The objective is to improve the customer service experience with the help of software such as Microsoft Dynamics 365. A better organised field service is expected to boost customer satisfaction. Read this blog post to find out which five factors are important in this context.

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Industries

More than ever, companies need to take the networked customer seriously and cultivate the relationship with them accordingly on all channels. Those who do not follow suit will be seen in a negative light and lose market share. This makes the customer the pivotal point across all industries. In my blog post, I explain why disruptive technologies such as chatbots are the driving force here.

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Methodology

Companies increase productivity in application development by using low-code platforms. Low-code is a visual development approach that allows users with varying levels of experience to create web and mobile applications using a graphical user interface. Non-technical developers (‘citizen developers’) are saved from having to write the code, while complicated infrastructure and installation tasks are abstracted for professional developers. Together, developers can create, evolve and publish applications in a fraction of the time it would otherwise take using traditional development methods.

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