Illustration digitalization

Roll out of e-files

Stop wasting storage and reduce your costs

Place all documents that are generated in your authority or enter them in digital form centrally in the electronic archive. In this way, your documents are available with just one click.

The electronic file management system spans the government’s entire records management system, including digital archiving pursuant to TR-ESOR (Technical Guideline for the Preservation of Cryptographically Signed Documents), electronic inboxes pursuant to TR-RESISCAN (Technical Guideline for Replacement Scanning) as well as extensive file processing. A sophisticated role and rights management system ensures that only authorised persons have access to certain information. Detailed versioning and long-term preservation make it impossible to manipulate the digital content.

adesso draws on many years of project experience in this area to integrate and migrate all of the necessary and desired systems and old files into the e-files system. We take special care to ensure that the roll out and implementation of e-files legally complies with the highest administrative requirements. In addition, we assist with the collaborative optimisation of obsolete structures and procedures.

Successful together

As a premium partner, we work together with our Austrian partner, the product manufacturer RUBICON, and our technical partner, TechTalk [], to successfully implement e-files projects. Acta Nova is used as a product solution for the efficient management of business transactions and processes.

The following services are provided in order to ensure that projects are successful:
  • Requirements engineering in the Interaction Room pursuant to IREB® standards in the early phases of the project.
  • Selected use of project management methods (conventional project management vs. iterative/agile project approaches).
  • Product configuration and customising to specific administrative circumstances.
  • Integration into all necessary and desired systems.
  • Individual mapping of file processing via process design.
  • Training for the department, featuring modern, didactic methods using tailored user training sessions and e-learning support.
  • Maintenance and operation.

Systematically addressing digitalisation opportunities

Digital transformation is about a comprehensive and sustainable reorientation of the way the entire process is organised. adesso employs tried-and-trusted methods to do this. Examples include workshop formats specially designed by and for adesso, process analysis and design, change management and communication procedures, as well as requirement management and selection processes that are adapted to the framework conditions of public administration. The Interaction Room has proven to be a particularly useful method.

Inside this room, all parties involved can work together to define the project and goals – from IT staff through to the company’s management. By the end, everyone will know what’s going on. The Interaction Room is a real, physical room that participants enter. The walls of this room, which are called ‘maps’, allow participants to visualise processes and display project details. Inside the Interaction Room, an interdisciplinary team of specialists and IT experts works together, generally under the direction of two moderators.

Graphic of the interaction room

Together, they hold votes on solutions regarding key topics and address questions surrounding their development project. The concept behind the Interaction Room is rooted in simple rules and visual representation.

In this way, experienced adesso consultants use their specialist knowledge to methodically devise a comprehensive digitalisation strategy that:

  • Analyses and assesses the possibilities of the future design of digital administrative and citizen-related processes.
  • Develops a concept for change and communication
  • Lays out a master plan for the implementation of the strategy in a period of time, which is to be specified.

Do you have any questions?

There is no website or brochure which can replace a personal meeting to talk about your goals and topics. We are looking forward to an appointment on site.


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