Increasingly strict regulations, rising competitive and cost pressures, the hunt for new fields of business – as a decision-maker in the energy sector, you are well familiar with these drivers of digital transformation.
You need to find the right strategies to ensure a more digital future for your company. We have years of experience in doing precisely that for players in the energy industry.
We work together with you to develop your personal digitalisation strategy through custom workshops and projects. You can rely on our project management experience and our broad technology portfolio during the implementation stage.
Service center, social media, homepage, portals, CRM systems or call centers - you need to orchestrate a variety of channels and systems to keep in touch with your customers. At the same time, the demands of your customers increase in quality and speed of the care. So you must provide a uniform service level on all communication channels. You will feel it in your daily work: the complexity of your caring processes will increase. At the same time, however, you have new possibilities to overcome this complexity and create new, streamlined processes.
In numerous optimisation and implementation projects, our experts have shown that they can support companies in the energy industry during development on a procedural and technical level. We have used a proven set of methods - for example Business Process Model and Notation (BPMN), Pragmatic IT Project Management (PITPM) or project management according to the standards of the Project Management Institute (PMI). In addition, we can offer comprehensive technology expertise, for example on the basis of Microsoft CRM, SAP IS-U, SAP C4C or FirstSpirit.
The "Law on the Digitisation of energy transition" (GDEW) will further stimulate digital transformation and thus innovative business models in the electricity market. You and your company should be prepared for it. Because the comprehensive introduction of intelligent measuring systems results in new possibilities in the grid infrastructure. These measurement systems are extended by a communication module (the so-called "Smart Meter Gateway"), which collects and transmits information on actual energy consumption and usage times. Information on the basis of which you can develop new business models and offer new services.
adesso supports you in developing new sales potentials based on the new legal framework. We offer individual consulting services for the planning and implementation of the rollout of intelligent measuring systems.