IT Management

The optimization of IT operations as well as the frictionless implementation of IT sourcing and consolidation strategies in order to reduce operation costs are decisive lines of action for adesso, providing independent IT services for an integrated IT management. Our huge experience, which is reflected in our numerous references, plays a decisive role. adesso supports customers in organizing their IT as well as in establishing a product range of IT services that is completely competitive.

Above that, adesso takes on the operating responsibility for systems developed by ourselves or by others. This even includes, if requested, the hosting of applications and covers all layers of the architecture. We ensure the required availability of the application in defined Service Level Agreements.

With this method we relieve the customer’s own IT departments, thus providing more scope for innovation and new projects. Additional requirements or optimisation potentials recognised during operation can be implemented in accordance with the customer. We, therefore, use our own process model, but we are also well able to adapt to the well-established processes of our customers.