Application Management

Securing the performance and added value of your application landscape

After completing a project, the application is integrated into IT infrastructure and the operational software phase begins. In order to ensure that the investment is profitable, the availability, performance and added value of existing systems must be constantly monitored so as to recognise and eliminate problems at an early stage.

Enhanced software quality thanks to qualified analysis and elimination of errors

Systems should also be maintained proactively and constantly developed in close cooperation with specialists. Because both employees and customers use the software on a daily basis, disruptions can quickly lead to negative effects: tasks cannot be completed, and sales are lost. Quick response times and early recognition and elimination of problems are therefore vital for ensuring performance. All these activities block employee resources, demand the latest expertise – both professionally and technologically – and tie up IT budgets.

Here is how we can support you with some 100 specialists in Application Management:


Our solution modules

Maintenance

  • Corrective maintenance: analysis and elimination of errors
  • Adaptive maintenance: adaptation to professional and technical changes

Further development

  • Implementation of change requests
  • Constant optimisation and further development in close cooperation with the customer

Application management

  • Configuration, log file analysis, capacity management
  • Execution of administrative tasks when required

User support

  • Single point of contact
  • Answering technical questions

Monitoring

  • Ensuring performance and availability
  • Proactive intervention and prevention in the event of abnormalities

Release management

  • From release planning to release rollout
  • Process-related consulting, automated and manual execution

Security checks

  • Analysis and early recognition of security gaps
  • Carrying out updates and closing security gaps

Services

  • Training sessions for various user groups
  • Quality management and automated tests

Technologies we supported

  • Java
  • Microsoft Dynamics CRM
  • Microsoft SharePoint
  • Microsoft.NET
  • Microsoft Visual Basic
  • Microsoft BizTalk
  • Data bases
  • Liferay
  • JIRA & Confluence

Your added value

We already have more than 19 years of experience in software development, further development and application support, which has allowed us to gain comprehensive technological expertise. Thanks to our equally extensive experience in business and IT consulting, we have the skills needed to derive maximum added value from your applications. Besides our expert knowledge, other aspects speak in favour of cooperating with us:

  • Central point of contact with a high degree of availability
  • Maximum quality and availability of your applications, which means greater user satisfaction
  • No tying up your resources
  • Reduction in your TCO
  • Focus on day-to-day business and new projects
  • Your designated advisor has initiative and innovation skills

Contact

Christopher Schmelter
+49 152 38097534

Information Materials

Application Management
Increase the efficiency of your application environment
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