Process Optimisation

adesso possesses broad industry-specific experiences in analysing and optimising processes in a modern media landscape. Concerning the editorial domain, adesso provides support in developing customer requirement specifications and IT concepts, in developing cross media strategies, in the conception of newsroom and multi-channel publishing, in tender procurement as well as in project and test management.

The domains of sales and logistics also provide large potentials for optimisation. Starting-points for a focused IT support are i.e. subscription systems, call centre outbound and CRM solutions for subscription services.

Well-structured processes in the domain of media logistics (topology, routing, returns, delivery, key custody, etc.) increase the quality of service and reduce costs.