Portals Create Added Value in the Context of Life Science

Business processes without IT support are hardly conceivable in today’s digital world. Portals form a focal point in the field of modern communication processes, evincing different purposes and target groups depending on their domain of application. Thanks to their efficient organisation of sales, innovative sales portals are increasingly establishing themselves as an effective retailing channel for those targeting large customers and end customers alike. Portals that are tailored to suit individual needs contribute to an increase in the quality of the advice provided; accelerate manual processes, and even enable the complete handling of business processes.

Economically reasonable e-services designed for customers and suppliers alike permit a reduction in service costs and processing times by responding to queries, orders or complaints using fully or partially automated processes. Even the “classic” electronic provision of product and service information to end customers (concerning over-the-counter pharmaceuticals) or commercial clients (laboratories, doctors etc.) has a positive impact on customer satisfaction levels and hence customer loyalty. The services could be additionally combined with Web 2.0 and social media concepts. The industry trend towards mobilisation will further expand the range of functions provided and offer new media for the optimal provision of information.

adesso conceives and develops high performance and individual portal solutions that are based on standard portal components that build bridges between heterogeneous, highly evolved back-end systems while simultaneously responding to professionally driven demands like high flexibility and shorter “time-to-market” duration. Aside from advising those developing new systems, we counsel clients about the technological choices they make, as well as assisting with measures designed to consolidate and homogenise their existing proliferating portals.

Please feel free to make contact with us; we’d be delighted to advise you about what we can do.