Services

There are manifold starting-points for optimising administrative processes based on future-reliable information technologies. Though, the complex regulatory frameworks have to b e considered. adesso provides comprehensive support in the following services for public authorities:

Selection of Technology and Process Optimisation

adesso supports clients in choosing suitable technologies and advises them on how to optimise their existing systems and procedures. Managing IT projects is a complex task which an administrative body’s own departments are generally unable to take care of alongside their day-to-day business. adesso optimises processes and sustainably lowers processing costs by giving clients access to its extensive expertise in project and quality management as well as in project controlling.

Security Management

Trustworthiness, integrity and availability play a decisive role in administrative processes. Therefore, the field of security management is constantly growing in importance. adesso has the expertise it takes to offer support in introducing and assessing effective security management systems in compliance with regulatory requirements such as the German Federal Office for Information Security’s (BSI) basic IT protection standards (IT-Grundschutz).

Tender Management

Due to the complexity of public tendering procedures, it is essential to have an expert understanding of the exact requirements involved and wide-ranging experience in coordinating and implementing tailor-made measures. Using its extensive specialist knowledge, adesso helps carry out legally regulated contract awarding procedures for public clients, improving the quality of the bidding process and thereby leading to successful tenders.

IT Management

In its IT operations support for public administrative bodies, adesso’s experts are skilled in essential, industry-specific methods and tools such as ITIL, Prince, Six Sigma and IT-Grundschutz.